MedLetter vs Tia Health: Alberta Sick Note Comparison 2026
Tia Health is a Canadian telehealth platform that connects patients with doctors via video appointments. Their consultations may be covered by provincial health insurance (Alberta Health Care), making the doctor visit itself free. However, the sick note documentation may still incur a fee, and you must book and attend a video appointment. Tia Health offers a broader range of medical services beyond documentation.
Why Albertans Choose MedLetter
- No appointment needed - submit anytime 24/7
- No video call required
- Guaranteed 1-4 hour delivery
- Retroactive sick notes available
- Specialized in medical documentation
- ESA letters and accommodation letters offered
- Predictable flat pricing ($49)
Verdict
If you specifically need a sick note and want it fast, MedLetter is the clear winner. No appointment, no video call, no waiting - just a 2-minute form and your note arrives by email in hours. However, if you actually need medical care (prescriptions, ongoing treatment, referrals) and don't mind scheduling an appointment, Tia Health offers more comprehensive healthcare services that may be covered by Alberta Health. For pure documentation needs, MedLetter is faster, simpler, and more specialized.
FAQ
Is Tia Health really free in Alberta?
The doctor consultation may be covered by Alberta Health Care Insurance, making the visit free. However, the sick note itself is often classified as an uninsured service and may cost $20-$50 extra. You also need to factor in the time cost of booking and attending an appointment.
Can Tia Health provide ESA letters?
Tia Health is not specifically set up for ESA letters. While a Tia Health doctor could theoretically write one, it would likely require multiple appointments and may not include the specific language needed for housing accommodation requests. MedLetter ESA letters are specifically designed for this purpose.
Which is better if I'm actually very sick?
If you need medical treatment (prescriptions, medical advice, referrals), Tia Health is better because they provide actual medical care. If you just need documentation for your employer and are managing your illness on your own, MedLetter is faster and simpler.
How quickly can I get an appointment with Tia Health?
Tia Health appointment availability varies. Same-day appointments are sometimes available but not guaranteed. During busy periods (flu season, Monday mornings), you may wait 1-3 days for an available slot.
Do Alberta employers accept notes from both services?
Yes. Both MedLetter and Tia Health connect you with licensed physicians. Notes from either service are legally valid medical documentation that Alberta employers must accept.
Get Started - $49