MedLetter vs Rocket Doctor: Which Is Better for Sick Notes in Alberta?
Both MedLetter and Rocket Doctor offer online medical services in Alberta, but they serve different purposes. Rocket Doctor is a full telemedicine platform offering video consultations for various medical needs. MedLetter specializes exclusively in medical documentation: sick notes, return-to-work letters, and accommodation letters.
If you need a general medical consultation, Rocket Doctor may be appropriate. If you specifically need medical documentation for your employer or school, MedLetter is purpose-built for that need.
Service Comparison
Rocket Doctor offers video consultations with physicians for a range of medical needs: prescriptions, referrals, general health questions, and medical notes. MedLetter focuses exclusively on medical documentation. This specialization means our entire process is optimized for getting you the documentation you need as quickly as possible.
With Rocket Doctor, you book an appointment, wait for your time slot, have a video call, and then receive your note. With MedLetter, you complete a 5-minute form and receive your documentation via email, typically within 1-4 hours. No video call. No appointment scheduling.
Price Comparison
MedLetter charges a flat $49 for a sick note, with no hidden fees or additional charges. Rocket Doctor's pricing varies depending on the consultation type and province, and may not always result in a sick note being issued after the consultation.
With MedLetter, you only pay if documentation is issued. If our physician determines that a note is not clinically appropriate, you receive a full refund. This removes the financial risk of paying for a consultation that doesn't result in the documentation you need.
Speed Comparison
MedLetter: Complete a 5-minute form, receive documentation within 1-4 hours. No scheduling, no video call, no waiting room.
Rocket Doctor: Book an available appointment slot, join a video call at the scheduled time, receive documentation after the call (timing varies). Appointment availability depends on physician schedules.
When to Choose Rocket Doctor
Choose Rocket Doctor if you need a general medical consultation (not just documentation), need a prescription, need a referral to a specialist, or want to discuss a health concern with a physician via video. Rocket Doctor is a telemedicine platform, not a documentation service.
When to Choose MedLetter
Choose MedLetter if you specifically need a sick note, return-to-work letter, modified duties letter, school accommodation letter, ESA letter, or travel clearance letter. Our process is built exclusively for documentation, making it faster and more straightforward than a general telemedicine consultation.
- You know you need documentation (not a consultation)
- You want same-day delivery without scheduling an appointment
- You prefer not to do a video call
- You want a flat, transparent price with a refund guarantee
- You need documentation for your employer, school, or landlord
Frequently Asked Questions
Is MedLetter as legitimate as Rocket Doctor?
Yes. Both services use CPSA-registered physicians. MedLetter documentation is issued on official physician letterhead with credentials and signature, identical in legal standing to any in-person or telemedicine note.
Why doesn't MedLetter require a video call?
For documentation purposes (sick notes, return-to-work letters), a written assessment is clinically appropriate for most common conditions. Video calls add time without adding clinical value for straightforward documentation needs.
Can Rocket Doctor provide all the same documents?
Rocket Doctor can provide sick notes after a consultation, but they don't specialize in documentation like return-to-work letters, modified duties letters, ESA letters, or school accommodation letters.
This comparison is based on publicly available information as of 2026. Service offerings, pricing, and processes may change. We encourage you to verify current details with each provider.
Get Your Documentation — From $49