Sick Note for Amazon Workers in Canada
Amazon requires medical documentation for absences over 3 consecutive days. Get a licensed physician's note delivered to your inbox same day — no clinic visit, no waiting in line after a 10-hour shift.
Amazon Sick Day Policy
Paid Sick Days: Amazon provides up to 5 paid personal days and additional unpaid time depending on tenure and province. Alberta workers get 3 statutory paid sick days.
Note Required: Amazon typically requires a doctor's note for absences of 3+ consecutive scheduled shifts, or for any absence that triggers a UPT (Unpaid Time) review.
How to Submit: Submit through Amazon A to Z app under 'Time' > 'Request time off' > 'Medical leave', or email your site HR directly with the PDF attached.
Deadline: Notes should be submitted within 48 hours of returning to work. Late submissions may still result in UPT deductions being reversed.
Common Scenarios for Amazon Workers
- Called in sick during peak season and worried about write-ups
- Used all UPT and need medical documentation to avoid termination
- Injured on shift but didn't report to AmCare immediately
- Need consecutive days off for flu but can't get a walk-in appointment
- Night shift worker — clinics are closed when you're awake
- Delivery driver who got sick mid-route and had to end shift early
Why Amazon Workers Choose Online Sick Notes
- After a 10-12 hour warehouse shift, the last thing you want is to wait 3 hours at a walk-in clinic
- Night shift workers can't access clinics during normal business hours
- Amazon's UPT system means every hour counts — you need documentation fast
- Delivery drivers are often in different cities each day with no regular clinic
- Peak season (Prime Day, Black Friday, Christmas) means clinics are packed too
Amazon's Sick Note Policy: What You Need to Know
Amazon's attendance policy uses a combination of UPT (Unpaid Time), PTO (Paid Time Off), and personal days. When you call in sick, UPT is automatically deducted. If you provide a valid medical note, HR can reverse the UPT deduction and code the absence as medical leave instead.
For absences of 3 or more consecutive scheduled shifts, Amazon requires medical documentation. However, many site managers also request notes for single-day absences during peak periods or when an employee's UPT balance is low.
- 1-2 day absence: Note recommended if UPT is low or during peak season
- 3+ consecutive days: Medical note required by Amazon policy
- Return from medical leave: Return-to-work note may be required
- Workplace injury: Separate WCB/WSIB process (not covered by MedLetter)
How to Submit Your Sick Note to Amazon
Once you receive your MedLetter sick note by email, you have several options to submit it to Amazon HR:
- Amazon A to Z App: Go to 'Time' > 'Request time off' > attach documentation
- Email your site HR: Forward the PDF directly to your site's HR email
- DLS (Disability & Leave Services): For extended absences, open a case through DLS
- In-person: Print and hand to your manager or HR on your return
Works for All Amazon Roles
Whether you're a picker, packer, stower, delivery driver, sort centre associate, or corporate employee, MedLetter documentation is accepted across all Amazon sites in Canada. Our notes include everything Amazon HR requires: physician name, registration number, dates of absence, and signature.
- Fulfillment centre associates (FC)
- Sort centre associates
- Delivery Service Partner (DSP) drivers
- Amazon Fresh / Whole Foods shoppers
- Corporate and tech roles
- Seasonal and flex workers
FAQ
Does Amazon accept online sick notes?
Yes. Amazon accepts sick notes from any licensed physician in Canada, regardless of whether the consultation was in-person or virtual. MedLetter notes are issued by provincially-registered physicians (CPSA, CPSO, CPSBC) and include all required elements: physician name, registration number, dates, and signature.
Will I get fired from Amazon for calling in sick?
Amazon cannot legally fire you for a legitimate medical absence if you provide proper documentation. However, if you run out of UPT without medical documentation, the system may automatically flag your account for termination. Getting a sick note protects your employment by converting UPT deductions to medical leave.
How quickly can I get a sick note for Amazon?
MedLetter delivers most sick notes within 1-4 hours. If you called in sick this morning, you can have documentation ready before your next shift. We're available 24/7, including nights and weekends when clinics are closed.
Can I get a sick note after I already missed my Amazon shift?
Yes. You can request a sick note retroactively for an absence that already occurred. Our physicians can document that you were unwell on the date(s) in question. Amazon HR accepts retroactive documentation as long as it's submitted within their deadline (typically 48 hours of return).
Does my Amazon sick note need to include my diagnosis?
No. Under Canadian privacy law, your employer cannot require your specific diagnosis. MedLetter notes confirm that you were assessed by a physician and were medically unable to work on the specified date(s). This is all Amazon can legally require.
Get Your Amazon Sick Note - $49