Question 1

Are MedLetter documents legitimate?

Accepted Answer

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

Question 2

How quickly will I receive my letter?

Accepted Answer

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

Question 3

Is this service available outside Alberta?

Accepted Answer

No. This service is exclusively for Alberta residents. Our physicians are licensed with the CPSA and can only provide medical documents to patients within their jurisdiction.

Question 4

What is an Emotional Support Animal (ESA) letter?

Accepted Answer

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

Question 5

How much does a sick note cost?

Accepted Answer

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.