Employees should report an absence promptly and check ATB Financial's current workplace process. MedLetter accepts requests for short-term illness documentation; a physician independently reviews each request and documentation is issued only when clinically appropriate.
Working at ATB Financial in the Banking & Finance industry presents unique challenges when you need medical documentation:
ATB Financial requires medical documentation for absences exceeding 3 consecutive days. As an Alberta-only institution, all employees are subject to Alberta Employment Standards.
These roles may have different workplace policies, collective-agreement terms, or safety requirements: Branch Advisors, Financial Planners, Customer Service Representatives, IT Staff, Mortgage Specialists, Tellers.
Alberta job-protected leaves have distinct eligibility and documentation rules. Do not rely on a generic absence-day threshold; review the applicable workplace process and the Alberta official leave guidance. A recipient decides whether documentation satisfies its own policy.
Ask your supervisor or HR what documentation is requested. A recipient evaluates the document under its own policy, collective agreement, and the circumstances of the absence.
Review timing varies with the clinical assessment and whether follow-up is needed. Report the absence promptly rather than waiting for documentation.
MedLetter’s standard short-term documentation fee is $49. Compare the total practical cost, including travel, parking, transit, waiting time, and clinic fees, for your circumstances.
Review the intake requirements before submitting. A physician still independently determines whether short-term documentation is clinically appropriate.
New sick-note requests are temporarily paused while we review our service. We are not accepting new orders at this time.