Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Can You Get a Sick Note for a Mental Health Day in Ontario?

Mental health days are legitimate sick days in Ontario. Here's how the law protects you and when you need documentation.

## Can You Get a Sick Note for a Mental Health Day in Ontario? **Yes.** Mental health conditions are recognized as legitimate illness under both the Ontario Employment Standards Act and the Ontario Human Rights Code. You have the same right to take time off for mental health as you do for physical illness. ### Mental Health = Physical Health Under Ontario Law The Ontario Human Rights Code explicitly includes mental disability as a protected ground. This means: - **Anxiety, depression, burnout, and PTSD** are all valid reasons for sick leave - Your employer **cannot discriminate** against you for taking mental health days - You have the **same entitlements** regardless of whether your illness is physical or mental ### When Do You Need a Note? Under Ontario's ESA, employers **cannot require** a medical note for your 3 unpaid sick days. However: - Many employers with paid sick day policies require notes after 3+ consecutive days - If you're taking extended leave, documentation strengthens your position - The Working for Workers Act limits what employers can demand ### What the Note Should Say A mental health sick note does NOT need to disclose your specific diagnosis. It should only state: 1. You were seen by a physician 2. You are/were unable to work due to a medical condition 3. The dates you require off 4. Any workplace modifications needed (optional) ### Protecting Your Privacy Your employer is **not entitled** to know your specific diagnosis. Under Ontario privacy law: - They can ask for a note confirming illness - They cannot ask what medication you take - They cannot contact your doctor without consent - They cannot require you to disclose your mental health condition ### How MedLetter Helps MedLetter provides discreet, within 6 hours sick notes from CPSO-registered physicians. Your privacy is protected — we never disclose specific diagnoses to employers. **Get a mental health sick note — [Start here](/get-started/sick_note)**