Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Sick Note for Pink Eye (Conjunctivitis): Contagious Period and Work

Viral conjunctivitis is highly contagious for 10-14 days. Many employers require you to stay home. Here's how to get documentation without visiting a clinic.

## Pink Eye and Work: Contagion Concerns Conjunctivitis (pink eye) is one of the most visibly obvious illnesses — and one of the most contagious. Many employers, particularly in healthcare, food service, childcare, and education, require employees to stay home until they're no longer contagious. ### Types of Conjunctivitis | Type | Contagious? | Duration | Treatment | |------|------------|----------|-----------| | Viral | Highly contagious | 7-14 days | Supportive care | | Bacterial | Contagious until treated | 5-7 days with antibiotics | Antibiotic drops | | Allergic | Not contagious | Ongoing | Antihistamines | ### When You Must Stay Home You should stay home from work if: - You have discharge from one or both eyes - Your eye(s) are red, swollen, and watering - You work in healthcare, food service, childcare, or education - Your employer's policy requires you to stay home with contagious conditions - You cannot safely perform your job (blurred vision, light sensitivity) ### How Long to Stay Off Work - **Viral conjunctivitis:** Contagious for 10-14 days from onset. Most employers require you to stay home for at least 3-5 days or until discharge stops. - **Bacterial conjunctivitis:** Contagious until 24-48 hours after starting antibiotic drops. - **Allergic conjunctivitis:** Not contagious — no time off needed unless symptoms are severe. ### Why MedLetter Is Ideal for Pink Eye Going to a walk-in clinic with pink eye means: - Sitting in a waiting room potentially spreading the infection - Touching surfaces that others will touch - Being in close proximity to vulnerable people MedLetter eliminates this problem entirely — get your documentation from home without risking spreading the infection. ### Getting Documentation 1. Describe your symptoms (which eye, type of discharge, duration) 2. Note your occupation (especially if healthcare, food service, or childcare) 3. A licensed physician reviews your submission 4. Receive documentation via email ### Return to Work Many employers require confirmation that you're no longer contagious before returning. MedLetter can provide return-to-work documentation when clinically appropriate. ### When to Seek In-Person Care Visit a clinic or ophthalmologist if: - You have severe eye pain (not just irritation) - Your vision is significantly affected - You see halos around lights - Symptoms worsen after 5 days - You wear contact lenses and develop symptoms - You have a weakened immune system **Important:** MedLetter provides documentation for work absences only. If you need antibiotic treatment for bacterial conjunctivitis, you will need to see a physician who can prescribe medication. [Get Your Documentation →](/get-started/sick_note)