Missed your trip due to illness? Get the medical documentation your travel insurance company needs to process your claim.
Travel insurance claims for trip cancellation due to illness require medical documentation from a licensed physician. Insurance companies need a note confirming you were medically unfit to travel on the departure date. Without this documentation, your claim will be denied regardless of how sick you were.
Alberta travel insurance policies are regulated under the Insurance Act. Insurers must process legitimate claims with proper documentation. A note from a CPSA-registered physician confirming medical unfitness to travel on the specified date(s) meets the standard documentation requirement for most travel insurance policies.
They typically need: the date you became ill, confirmation you were unfit to travel, and the date range of incapacity. Our notes include all standard required fields.
We can issue notes for illness within the past 7 days. For best results, submit your request as soon as possible after becoming ill.
The note provides the medical documentation required. Claim approval also depends on your specific policy terms, coverage limits, and whether the condition is pre-existing.
Most travel insurance policies accept notes from any licensed physician. Virtual/telehealth consultations are widely accepted. Check your specific policy if unsure.