Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Sick Notes vs. WorkSafeBC Claims: Which Do You Need?

Workplace injuries in BC should go through WorkSafeBC, not just a sick note. Here's how to know which path to take.

## Sick Notes vs. WorkSafeBC Claims: Which Do You Need? If you're injured at work in BC, the documentation path is different from a regular illness. Here's how to know which route to take. ### Sick Note vs. WorkSafeBC Claim | Factor | Sick Note | WorkSafeBC Claim | |---|---|---| | Cause | Non-work illness/injury | Work-related injury/illness | | Who pays | Your sick days/EI | WorkSafeBC (wage loss benefits) | | Documentation | Physician's note | Form 8/11 + physician report | | Benefits | 5 paid days + EI | 90% of net earnings | | Duration | Limited | Until recovery or permanent | ### When to File a WorkSafeBC Claim File a WorkSafeBC claim if your injury/illness was caused by: - A workplace accident (slip, fall, equipment injury) - Repetitive strain from work tasks - Workplace exposure (chemicals, noise, dust) - Work-related stress (in limited circumstances) - Occupational disease ### When a Sick Note Is Sufficient Use a regular sick note when: - Your illness is unrelated to work (cold, flu, personal injury) - You have a pre-existing condition that flared up (not work-caused) - You need a mental health day unrelated to workplace stress ### Important: Don't Use a Sick Note for Work Injuries Using sick days for a workplace injury means: - You lose your paid sick days unnecessarily - You miss out on WorkSafeBC's 90% wage replacement - You have no record of the workplace hazard - Your employer faces no accountability ### How MedLetter Fits In MedLetter provides sick notes for **non-workplace** illness and injury. If your injury is work-related, you should file a WorkSafeBC claim instead. However, if you're unsure whether your condition is work-related, MedLetter can provide initial documentation while you investigate. **Get a sick note for non-workplace illness — [Start here](/get-started/sick_note)**