Online Sick Note Services in Ontario: A Complete Comparison
More Ontario residents are turning to online services for sick notes. But which service is best? Here's our honest comparison.
Top Online Sick Note Services in Ontario
| Service | Price | Delivery Time | CPSO Physician | Specializes in Notes |
|---------|-------|---------------|----------------|---------------------|
| MedLetter | $49 | same day | Yes | Yes |
| Maple | $49-79 | Same day | Yes | No (general telehealth) |
| Tia Health | Free (OHIP) | 1-3 days | Yes | No (general telehealth) |
| Felix | $39-49 | Same day | Yes | No (prescriptions focus) |
| Telus Health MyCare | Free (OHIP) | 1-7 days | Yes | No (general telehealth) |
What to Look for in an Online Sick Note Service
1. CPSO Registration — The physician must be registered with the College of Physicians and Surgeons of Ontario
2. Delivery speed — If you need it today, delivery same day is essential
3. Employer acceptance — The note should be on official letterhead with physician credentials
4. Privacy — Your medical information should be protected under PHIPA
5. Cost transparency — No hidden fees or surprise charges
MedLetter vs. Maple: Head-to-Head
MedLetter:
- Purpose-built for medical documentation
- Flat $49 fee, no surprises
- 1-4 hour same-day delivery
- Optimized for employer acceptance
- Available 7 days/week
Maple:
- General telehealth platform
- $49-79 depending on service
- Same-day but no guaranteed timeframe
- May require a video consultation
- Good for general health concerns too
Why Specialized Services Win for Sick Notes
General telehealth platforms like Maple and Tia Health are excellent for medical consultations, but they're not optimized for documentation. You may need to:
- Wait for a video appointment slot
- Explain that you "just need a note"
- Navigate a system designed for diagnosis and treatment
MedLetter is purpose-built for medical documentation, meaning:
- The process is streamlined for notes and letters
- Physicians understand employer requirements
- Delivery is typically completed within hours
- The format is optimized for employer acceptance
Are Online Sick Notes Legal in Ontario?
Yes. Online sick notes from CPSO-registered physicians are:
- Legally valid under Ontario law
- Accepted by all Ontario employers
- Compliant with the Regulated Health Professions Act
- Protected under PHIPA privacy legislation
How to Get an Online Sick Note in Ontario
1. Visit MedLetter and select "Sick Note"
2. Fill out a brief medical questionnaire
3. A CPSO-registered physician reviews your information
4. Receive your sick note digitally same day
5. Present to your employer (digital or printed)
Related: [Sick Note Ontario — Complete City Guide](/sick-note-ontario) | [Ontario Sick Note Cost 2026](/blog/ontario-sick-note-cost-2026)
Frequently Asked Questions
Can I get a sick note online in Ontario?
Yes. CPSO-licensed physicians can assess patients through virtual consultations and issue legally valid sick notes accepted by all Ontario employers.
How much does an online sick note cost in Ontario?
MedLetter charges a flat $49 for a sick note with same-day delivery. This includes the physician assessment and official documentation.
Will my Ontario employer accept an online sick note?
Yes. The College of Physicians and Surgeons of Ontario recognizes virtual care. Online sick notes are legally equivalent to in-person notes.
How long does it take to get a sick note from MedLetter?
Most sick notes are delivered within 2-6 hours of submission. Same-day delivery is standard.