Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Can Your BC Employer Deny Your Accommodation Request?

Under the BC Human Rights Code, employers can only deny accommodation requests when they can prove undue hardship. Learn when denial is legitimate and when it's not.

## When Can a BC Employer Deny Accommodation? Under the BC Human Rights Code, employers can only deny accommodation requests when they can prove "undue hardship." This is a high legal standard. ## Legitimate Reasons for Denial - The cost would be prohibitively expensive relative to the organization's size - The accommodation would create serious safety risks - The accommodation would fundamentally alter the nature of the business ## Illegitimate Reasons for Denial Employers cannot deny accommodation simply because it's inconvenient, other employees might be jealous, or they don't believe your condition is real. ## What to Do If Your Request Is Denied 1. Ask for the denial in writing with specific reasons 2. Consult with the BC Human Rights Tribunal 3. Consider filing a complaint 4. Ensure your medical documentation clearly supports your need ## Strengthening Your Case A detailed accommodation letter from a CPSBC-registered physician makes it much harder for an employer to claim undue hardship. MedLetter provides comprehensive accommodation letters designed to support your workplace rights.