Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Sick Notes for Family Caregiving Leave in BC

BC law provides leave for caring for sick family members. Here's what documentation you need and your rights as a caregiver.

## Sick Notes for Family Caregiving Leave in BC Sometimes you need time off not because you're sick, but because a family member needs care. BC law provides several types of leave for caregivers. ### Types of Caregiving Leave in BC **Family Responsibility Leave** - Up to 5 days per year (unpaid) - For care of immediate family members - No medical note legally required, but employers may request one **Compassionate Care Leave** - Up to 27 weeks (unpaid, but EI-eligible) - For caring for a family member at risk of death - Requires a medical certificate for the ill family member **Critical Illness Leave** - Up to 36 weeks for a child, 16 weeks for an adult - For caring for a critically ill family member - Requires a medical certificate ### When You Need Documentation - **Family Responsibility Leave**: Your employer may request reasonable proof - **Compassionate Care Leave**: Medical certificate required (for the ill family member) - **Your own sick note**: If caregiving stress has made you ill, you can take your own sick days ### How MedLetter Can Help If caregiving responsibilities have affected your own health (stress, exhaustion, burnout), MedLetter can provide documentation for your own sick leave. We can also provide notes confirming your need to attend to a family member's medical needs. **Get documentation — [Start here](/get-started/sick_note)**