Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Can You Use a Sick Note to Cancel a Gym Membership in BC?

Many BC gym contracts allow medical cancellation with a doctor's note. Here's how it works.

## Can You Use a Sick Note to Cancel a Gym Membership in BC? **Yes, in most cases.** Most gym contracts in BC include a medical exemption clause that allows you to cancel or freeze your membership with a doctor's note. ### BC Consumer Protection Rules Under BC's **Business Practices and Consumer Protection Act**: - Continuing services contracts (including gyms) must allow cancellation for medical reasons - The gym cannot charge an unreasonable cancellation fee for medical cancellations - You may be entitled to a refund of prepaid amounts ### What Your Note Should Say For gym cancellation, your note should state: - You have a medical condition - The condition prevents you from using gym facilities - The expected duration (temporary freeze vs. permanent cancellation) You do **NOT** need to disclose your specific diagnosis to the gym. ### Common Qualifying Conditions - Surgery recovery - Chronic pain or injury - Pregnancy complications - Mental health conditions - Cardiovascular conditions - Any condition preventing exercise ### How to Cancel 1. Get a doctor's note 2. Submit it to the gym in writing (email is fine) 3. Request written confirmation of cancellation 4. Monitor your bank account for unauthorized charges 5. File a complaint with Consumer Protection BC if they refuse ### How MedLetter Helps MedLetter can provide a physician's note confirming a medical condition that prevents gym use. Same-day delivery means you can cancel quickly. **Get a note — [Start here](/get-started/sick_note)**