Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

5 Tips to Ensure Your BC Sick Note Request Gets Approved

Not all sick note requests are approved. Here's how to ensure your request is clear, legitimate, and gets processed quickly.

## 5 Tips to Ensure Your BC Sick Note Request Gets Approved When you request a sick note — whether online or in person — the physician needs to make a clinical judgment about your condition. Here's how to make the process smooth. ### Tip 1: Be Specific About Your Symptoms **Don't say:** "I don't feel well" **Do say:** "I have a fever of 38.5°C, body aches, and severe fatigue that prevents me from concentrating" Physicians need concrete symptoms to make a clinical assessment. ### Tip 2: Explain How It Affects Your Work **Don't say:** "I can't work" **Do say:** "I work as a warehouse picker and my back pain prevents me from lifting or standing for more than 10 minutes" Context about your job helps the physician understand why you can't work. ### Tip 3: Be Honest About Duration - Don't ask for more time than you need - If you're unsure, say so — the physician can recommend an appropriate duration - It's better to get a shorter note and extend it than to request too much upfront ### Tip 4: Provide Relevant Medical History If applicable, mention: - Pre-existing conditions that are flaring up - Current medications - Recent medical events (surgery, diagnosis) - Previous similar episodes ### Tip 5: Request Promptly - Don't wait a week after your absence to request a note - Same-day or next-day requests are most credible - If you're requesting retroactively, explain why there was a delay ### What Gets Declined Physicians may decline a sick note if: - Symptoms don't support inability to work - The request seems inconsistent or implausible - You're requesting for dates far in the past without explanation - The requested duration is excessive for the described condition ### How MedLetter Works MedLetter's form is designed to capture exactly the information physicians need. Our guided questions help you describe your symptoms clearly, leading to faster processing. **Get a sick note — [Start here](/get-started/sick_note)**