Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Sick Note Rights for Unionized Workers in BC

Unionized workers in BC often have stronger sick leave protections. Learn how your collective agreement affects documentation requirements.

## Union Protection and Sick Notes Unionized workers often have stronger sick leave protections than non-union employees. ## Common Collective Agreement Provisions - More paid sick days (10-15 days common) - Higher documentation thresholds (notes after 5+ days) - Employer-paid sick note costs - Short-term disability benefits - Specific documentation procedures ## When Your Employer Overreaches Your union can: - File a grievance - Negotiate with management - Represent you in arbitration - Ensure consistent policy application ## Know Your Collective Agreement Check for: days before documentation required, whether employer pays for notes, restrictions on note content, and submission procedures. ## Getting Documentation MedLetter provides sick notes accepted by all BC employers. Our $49 fee is often reimbursable under collective agreements.