Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Getting a Doctor's Note for Back Pain in Ontario

Back pain is one of the top reasons for workplace absence in Ontario. Here's how to get proper documentation quickly.

## Getting a Doctor's Note for Back Pain in Ontario Back pain is the **#1 cause of disability worldwide** and one of the most common reasons Ontarians miss work. If back pain is preventing you from performing your job duties, you may need medical documentation. ### When You Need a Sick Note for Back Pain - You've used your 3 ESA days and your employer requires documentation - You need modified duties or workplace accommodation - The pain is related to a workplace injury (WSIB claim) - You're returning to work after extended absence - You need a return to work letter with restrictions ### What to Tell Your Physician Be specific about: 1. **Location** — Lower back, upper back, neck? 2. **Duration** — When did it start? Getting worse or better? 3. **Severity** — Scale of 1-10, how it affects movement 4. **Impact on work** — Can you sit? Stand? Lift? Drive? 5. **Cause** — Injury, gradual onset, workplace-related? ### Types of Documentation for Back Pain | Document | When Needed | |----------|-------------| | **Sick note** | Time off to recover | | **Modified duties letter** | Can work but with restrictions | | **Return-to-work letter** | Clearing you to resume full duties | | **WSIB Form 8** | Work-related injury | | **Accommodation letter** | Ongoing chronic condition | ### WSIB Considerations If your back pain is work-related: - Report it to your employer immediately - File a WSIB claim - You'll need specific WSIB documentation (Form 8) - MedLetter can provide initial documentation but WSIB claims require their specific forms ### Get Your Sick Note Same Day For non-WSIB back pain, MedLetter provides within 6 hours sick notes from CPSO-registered physicians. Describe your symptoms and how they affect your work — no clinic visit required. **[Get your back pain sick note →](/get-started/sick_note)**