Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

How Long Is a Sick Note Valid in Ontario? Expiry Rules Explained

Does your Ontario sick note expire? Here's everything you need to know about validity periods and when you need a new note.

## How Long Is a Sick Note Valid in Ontario? A sick note in Ontario is valid for the specific dates stated on the document. There is no universal "expiry date" — the validity depends on what the physician wrote. ## Key Rules About Sick Note Duration ### The Note Covers Specific Dates A sick note that says "unable to work from May 1-3" is valid only for those dates. If you need additional time off, you need a new note. ### No Maximum Duration There is no legal maximum for how long a sick note can cover. A physician can write a note for: - 1 day - 1 week - 1 month - Longer (for serious conditions) The duration should be clinically appropriate for the condition. ### Retroactive Notes A physician can issue a note for dates that have already passed (retroactive). For example, if you were sick Monday-Wednesday but couldn't see a doctor until Thursday, the note can cover Monday-Wednesday. MedLetter can issue retroactive notes for recent absences (typically within the past 7 days). ## When Do You Need a New Sick Note? You need a new note when: 1. Your absence extends beyond the dates on the original note 2. Your employer's policy requires periodic updates (e.g., weekly for extended absences) 3. You have a new, separate illness 4. Your return-to-work date changes ## Can an Employer Require Ongoing Notes? Yes, for extended absences, employers can reasonably request: - Updated notes at regular intervals (weekly or bi-weekly) - A return to work clearance note - Functional abilities information for accommodation planning However, these requests must be reasonable and not overly burdensome. ## MedLetter for Follow-Up Notes If you need an extension or follow-up note, MedLetter can provide: - Extension notes for ongoing conditions - Return-to-work clearance letters - Updated documentation for extended absences **$49 per note | CPSO-registered physician | Within 6 hours**