Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Can a Doctor Refuse to Give You a Sick Note in Ontario?

Yes, Ontario doctors can refuse sick notes. Learn why refusals happen, what to do if refused, and alternative options for getting documentation.

## Yes, Doctors Can Refuse In Ontario, physicians are not obligated to provide sick notes. ## Common Reasons for Refusal - Haven't seen you recently and can't assess your condition - Don't believe symptoms warrant time off - Policy against backdating notes - Request seems for convenience rather than medical necessity - Too busy (especially during flu season) ## What to Do If Refused 1. Ask for their specific reason 2. Address their concerns if possible 3. Seek a second opinion 4. Consider an online service 5. Document the refusal ## When Online Services Help MedLetter can be helpful when your family doctor is unavailable or you've been refused by a walk-in clinic doctor who doesn't know your history. ## Important Note MedLetter physicians conduct genuine medical assessments. If a physician determines your situation doesn't warrant a sick note, they may decline — and you'll receive a full refund.