Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Duty to Accommodate in Ontario: What Every Employee Should Know

In Ontario, the duty to accommodate requires employers to make reasonable changes to workplace rules or environments. Here's what you need to know.

## Understanding the Duty to Accommodate in Ontario In Ontario, the duty to accommodate is a legal obligation that requires employers to make reasonable changes to workplace rules, policies, or physical environments to meet the needs of employees with disabilities. ## What Counts as Reasonable Accommodation? - Modified work schedules - Ergonomic equipment - Remote work arrangements - Reduced workloads - Additional breaks - Reassignment to a different position ## The Undue Hardship Standard Employers can only refuse accommodation if they can demonstrate "undue hardship." This is a high bar — mere inconvenience or minor costs are not sufficient. The Ontario Human Rights Tribunal considers cost, health and safety risks, and outside sources of funding. ## Your Role in the Accommodation Process As an employee, you must communicate your needs, provide supporting medical documentation, cooperate in finding solutions, and accept reasonable accommodations. ## Getting Medical Documentation A physician's accommodation letter is often the key document. MedLetter provides same-day accommodation letters from CPSO-registered physicians.