Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Sick Notes for Healthcare Workers in Ontario: Special Considerations

Healthcare workers in Ontario face unique pressures around calling in sick. Here's what you need to know about your rights and documentation.

## Sick Notes for Healthcare Workers in Ontario Healthcare workers — nurses, PSWs, technicians, and support staff — face unique challenges when it comes to calling in sick. The pressure to show up, combined with chronic staffing shortages across Ontario's healthcare system, can make it difficult to take needed time off. ### The Presenteeism Problem Working while sick in healthcare settings is dangerous: - **Patient safety risk** — Infectious illness can spread to vulnerable patients - **Longer recovery** — Working through illness often extends recovery time - **Workplace outbreaks** — One sick worker can trigger facility-wide outbreaks - **Burnout acceleration** — Not resting when sick contributes to long-term burnout ### Your Rights as an Ontario Healthcare Worker Whether you work for a hospital, long-term care home, or community health centre: - You're entitled to **3 unpaid sick days** under the ESA (plus any paid days your employer provides) - Your employer **cannot penalize you** for legitimate sick leave - Union members (ONA, CUPE, OPSEU) typically have **additional sick leave provisions** in their collective agreements - The Ontario Human Rights Code protects against discrimination for illness ### Getting Documentation Quickly Healthcare workers often work 12-hour shifts when walk-in clinics are closed. MedLetter provides: - **24/7 availability** — perfect for night shift workers - **Same-day delivery** — notes in within 6 hours - **No clinic visit** — avoid exposing other patients when you're sick **Get a sick note — [Start here](/get-started/sick_note)**