Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Sick Notes for Chronic Pain in Ontario: Your Rights & Options

Chronic pain is a legitimate medical condition. Here's how to get proper documentation and workplace accommodations in Ontario.

## Sick Notes for Chronic Pain in Ontario Chronic pain conditions — including fibromyalgia, arthritis, neuropathy, and chronic back pain — affect millions of Canadians. If you live with chronic pain in Ontario, you have clear rights to sick leave and workplace accommodations. ### Chronic Pain as a Disability Under the **Ontario Human Rights Code**, chronic pain is recognized as a disability. This means: - Your employer must **accommodate** your condition to the point of undue hardship - You cannot be **discriminated against** for pain-related absences - You have the right to **modified duties** or schedule changes ### Types of Documentation You May Need 1. **Sick notes for flare-ups** — When pain prevents you from working 2. **Accommodation letters** — Requesting workplace modifications 3. **Functional capacity documentation** — Outlining what you can and cannot do 4. **Return-to-work notes** — After extended absences ### Workplace Accommodations for Chronic Pain Common accommodations in Ontario workplaces: - Ergonomic equipment (standing desk, special chair) - Flexible scheduling (start later, take breaks) - Work-from-home options during flare-ups - Modified duties (reduced lifting, no prolonged standing) - Reduced hours during bad periods ### How MedLetter Helps MedLetter provides same-day documentation for chronic pain flare-ups. When you're in too much pain to visit a clinic, our online service means you can get a note from home. **Get a sick note — [Start here](/get-started/sick_note)**