Sick Notes for International Workers in Ontario (Work Permits & LMIA)

Last reviewed and updated: August 2026 by a licensed Canadian physician

On a work permit in Ontario? You have the same sick leave rights as Canadian workers. Here's what you need to know.

Updated August 2026, Current Ontario ESA and CPSO telemedicine standards.


Sick Notes for International Workers in Ontario

If you're working in Ontario on a work permit (LMIA, IEC, PGWP, or other), you have the same employment rights as Canadian workers, including sick leave. Whether you are working in tech in Toronto, manufacturing in Windsor, or agriculture in rural Ontario, your rights are protected by provincial law.

Your Rights Are the Same

Under Ontario's ESA (Employment Standards Act):

  • 3 unpaid sick days per year (from day one)

  • No medical note required for ESA sick days

  • Job protection during legitimate illness

  • No discrimination based on immigration status


Common Concerns for International Workers

"Will taking sick leave affect my work permit?"
No. Using your legal sick leave entitlements does not affect your immigration status. Whether you are on an open work permit or an employer-specific LMIA, taking time off to recover from an illness is your right.

"Can my employer threaten my LMIA if I call in sick?"
No. This is illegal. Employers cannot use immigration status as leverage against workers exercising their rights. Report this to the Ministry of Labour or the Ontario Human Rights Tribunal if you face discrimination or threats.

"Do I need an Ontario doctor for my sick note?"
Yes. Your note should be from a physician licensed in Ontario (CPSO-registered). MedLetter physicians are all CPSO-registered, ensuring your documentation is valid across the province.

Barriers International Workers Face

  • No family doctor (OHIP coverage may have a waiting period, especially for newcomers)

  • Language barriers at walk-in clinics in busy cities like Brampton or Mississauga

  • Fear of employer retaliation, particularly for those on closed work permits

  • Unfamiliarity with Ontario's healthcare system and the WSIB (Workplace Safety and Insurance Board) processes


How MedLetter Helps

MedLetter provides sick notes from CPSO-registered physicians with no clinic visit required. Our simple online form is accessible regardless of language barriers. You can New sick-note requests are temporarily paused while we review our service. We are not accepting new orders at this time. today, right from your phone.

Ontario Employment Standards: Your Rights

Under Ontario's Employment Standards Act, 2000 (ESA), employees are entitled to 3 unpaid sick days per year (some employers offer paid days). Important provisions:

  • Employers cannot require a doctor's note for ESA-protected sick days as of January 2024 (Working for Workers Act amendments)

  • The Ontario Human Rights Code requires employers to accommodate medical conditions to the point of undue hardship

  • Federally regulated employees in Ontario get 10 paid sick days under the Canada Labour Code

  • Many Ontario employers (including Shopify, TD Bank, RBC, Amazon, Loblaws, and government agencies) still request notes as a matter of company policy (distinct from legal requirement)


Statistics: Healthcare Access in Ontario

According to Ontario Health and Statistics Canada (2025-2026):

  • 2.3 million Ontarians lack a regular family doctor or nurse practitioner

  • Average emergency room wait time in Ontario: over 4 hours for non-urgent cases

  • Walk-in clinic wait times in the GTA: 1.5-3 hours on average

  • Ontario has the lowest physician-to-population ratio of any large province


Practical Steps for Ontario Employees

1. Know the ESA - Your your employer faces consequences for penalizing you for taking your 3 statutory sick days under Section 50 of the ESA.
2. Check your employment contract - Many Ontario employers (including Shopify, TD Bank, RBC, Amazon, Loblaws, and government agencies) offer 5-10 paid sick days beyond the ESA minimum. Major employers like Shopify, TD Bank, RBC, and the Ontario Public Service often have generous sick leave policies.
3. Unionized workers - OPSEU, CUPE, and Unifor contracts typically provide 12-18 paid sick days annually. This is common for workers at the TTC or OPG.
4. Document everything - Keep a record of when you called in and who you spoke to.
5. Accommodation requests - If you have a chronic condition, consider requesting formal workplace accommodation under the OHRC.

When a Sick Note May Not Be Required

While Ontario law has specific rules, most employers still require documentation. Here's when you need to protect yourself:

  • Your 3 annual ESA sick days (Working for Workers Act, 2024)

  • Family responsibility leave (up to 3 days)

  • Bereavement leave (up to 2 days)

  • Domestic or sexual violence leave


Urgent Situations: When You Need a Note Fast

Sometimes, you find yourself in a situation where you need a sick note urgently. This is common for workers in fast-paced environments like Amazon warehouses or busy retail jobs in Toronto or Ottawa.

  • Boss demanding a note by tomorrow: If your manager insists on documentation before your next shift, a virtual service is often the only way to meet the deadline.

  • Called in sick without one: You woke up feeling terrible, called in sick, and now HR is asking for proof.

  • Weekend or evening illness: Walk-in clinics in Kitchener, London, or Hamilton might be closed, but your shift starts early Monday morning.


In these urgent scenarios, MedLetter's same-day delivery ensures you have the documentation you need without the stress of finding an open clinic.

What Employers Need to Know

Canadian employment law balances employer interests with employee privacy:

  • Employers can request confirmation of illness but not specific diagnoses

  • The note should state: dates of absence, that the employee was/is unfit for duties, and expected return date

  • Employers cannot contact the physician directly without employee consent

  • Requiring a note for every single-day absence may constitute harassment in some jurisdictions


Cost Considerations for Employers

  • Walk-in clinic notes cost employees $20-50 and require 2-4 hours away from work

  • Virtual sick notes reduce time away from work to minutes

  • Some employers reimburse sick note costs as a best practice

  • The cost of replacing a sick employee for a day far exceeds the cost of documentation


Comparing Your Options for a Sick Note in Ontario

| Option | Cost | Timeline | Convenience | Best For |
| :--- | :--- | :--- | :--- | :--- |
| MedLetter (Online) | $49 | Same-day (2-6 hours) | High (No travel required) | Urgent needs, no family doctor, avoiding waiting rooms |
| Walk-in Clinic | $20 - $50+ | 1-3 days (plus 2-4 hours waiting) | Low (Travel and waiting required) | When you also need a physical examination or prescription |
| Family Doctor | $15 - $40+ | 1-2 weeks for an appointment | Medium (If you can get an appointment) | Ongoing or chronic conditions requiring follow-up |
| Emergency Room | $20-50 (note fee) | 4-8+ hours waiting | Very Low | True medical emergencies only |

Frequently Asked Questions

Can I get a sick note online in Ontario?
Yes. CPSO-licensed physicians can assess patients through virtual consultations and issue legally valid sick notes accepted by Ontario employers (including Shopify, TD Bank, RBC, Amazon, Loblaws, and government agencies).

How much does an online sick note cost in Ontario?
MedLetter charges a flat $49 for a sick note with same-day delivery. This includes the physician assessment and official documentation.

Will my Ontario employer accept an online sick note?
Yes. The College of Physicians and Surgeons of Ontario recognizes virtual care. Online sick notes are legally equivalent to in-person notes.

How long does it take to get a sick note from MedLetter?
Most sick notes are delivered within 2-6 hours of submission. Same-day delivery is standard.

What if I don't have OHIP yet?
You do not need OHIP to use MedLetter. Our service is accessible to international workers, students, and visitors who may be in the waiting period for provincial coverage or relying on private insurance.

Can my employer ask why I am sick?
No. Under Ontario privacy laws, your employer is only entitled to know that you are unfit for work and your expected return date. They cannot demand your specific diagnosis or medical history.

Is a telemedicine sick note valid for WSIB claims?
While a MedLetter sick note is valid for employer absence documentation, WSIB claims often require specific forms (like Form 8) to be filled out by a treating healthcare professional. If your illness or injury is work-related, you should inform the physician during your assessment.

Related: Sick Note Ontario, Complete City Guide | Ontario Sick Note Cost 2026 | How to Ask for a Sick Day

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