Getting a Sick Note for Your Child's School Absence in Ontario

Last reviewed and updated: August 2026 by a licensed Canadian physician

Ontario schools have varying policies on sick notes for children. Here's what parents need to know about documentation requirements.

Updated August 2026, Current Ontario ESA and CPSO telemedicine standards.


Getting a Sick Note for Your Child's School Absence in Ontario

When your child is sick and misses school in Ontario, you may wonder whether you need a doctor's note. The answer depends on your school board's policy and the length of absence. Navigating the rules can be stressful, especially when you are already worried about your child's health and managing your own work schedule.

Ontario School Attendance Requirements

Under the Ontario Education Act:

  • Children aged 6-18 must attend school

  • Parents must notify the school of absences

  • Schools can request documentation for extended absences


When Schools Typically Require a Note

| Absence Length | Typical Requirement |
|---|---|
| 1-2 days | Parent notification only |
| 3-5 days | Parent note or phone call |
| 5+ consecutive days | New sick-note requests are temporarily paused while we review our service. We are not accepting new orders at this time. may be requested |
| Chronic absences | School may require a medical plan |

School Board Policies Vary

  • TDSB (Toronto): Generally flexible for short absences

  • PDSB (Peel): May request documentation after 5 days

  • OCDSB (Ottawa): Parent communication usually sufficient

  • HWDSB (Hamilton): Varies by school


How MedLetter Helps Parents

MedLetter can provide sick notes for children when your pediatrician is unavailable or walk-in clinics have long waits.

Urgent Scenarios: When You Need a Note Fast

There are many situations where parents or employees find themselves urgently needing a sick note in Ontario. Perhaps your boss is demanding a note by tomorrow morning, or you called in sick without realizing a note was required. Weekend and evening illnesses are particularly challenging, as most walk-in clinics in cities like Toronto, Mississauga, and Brampton are closed or have hours-long wait times. In these urgent scenarios, an online service like MedLetter provides a crucial lifeline, ensuring you meet your employer's or school's requirements without the stress of navigating the strained healthcare system.

Ontario Employment Standards: Your Rights

Under Ontario's Employment Standards Act, 2000 (ESA), employees are entitled to 3 unpaid sick days per year (some employers offer paid days). Important provisions:

  • Employers cannot require a doctor's note for ESA-protected sick days as of January 2024 (Working for Workers Act amendments)

  • The Ontario Human Rights Code requires employers to accommodate medical conditions to the point of undue hardship

  • Federally regulated employees in Ontario get 10 paid sick days under the Canada Labour Code

  • Many Ontario employers (including Shopify, TD Bank, RBC, Amazon, Loblaws, and government agencies) still request notes as a matter of company policy (distinct from legal requirement)


Statistics: Healthcare Access in Ontario

According to Ontario Health and Statistics Canada (2025-2026):

  • 2.3 million Ontarians lack a regular family doctor or nurse practitioner

  • Average emergency room wait time in Ontario: over 4 hours for non-urgent cases

  • Walk-in clinic wait times in the GTA: 1.5-3 hours on average

  • Ontario has the lowest physician-to-population ratio of any large province


Practical Steps for Ontario Employees

1. Know the ESA - Your your employer faces consequences for penalizing you for taking your 3 statutory sick days
2. Check your employment contract - Many Ontario employers (including Shopify, TD Bank, RBC, Amazon, Loblaws, and government agencies) offer 5-10 paid sick days beyond the ESA minimum
3. Unionized workers - OPSEU, CUPE, and Unifor contracts typically provide 12-18 paid sick days annually
4. Document everything - Keep a record of when you called in and who you spoke to
5. Accommodation requests - If you have a chronic condition, consider requesting formal workplace accommodation under the OHRC

When a Sick Note May Not Be Required

While Ontario law has specific rules, most employers still require documentation. Here's when you need to protect yourself:

  • Your 3 annual ESA sick days (Working for Workers Act, 2024)

  • Family responsibility leave (up to 3 days)

  • Bereavement leave (up to 2 days)

  • Domestic or sexual violence leave


What Employers Need to Know

Canadian employment law balances employer interests with employee privacy:

  • Employers can request confirmation of illness but not specific diagnoses

  • The note should state: dates of absence, that the employee was/is unfit for duties, and expected return date

  • Employers cannot contact the physician directly without employee consent

  • Requiring a note for every single-day absence may constitute harassment in some jurisdictions


Cost Considerations for Employers

  • Walk-in clinic notes cost employees $20-50 and require 2-4 hours away from work

  • Virtual sick notes reduce time away from work to minutes

  • Some employers reimburse sick note costs as a best practice

  • The cost of replacing a sick employee for a day far exceeds the cost of documentation


Comparing Sick Note Options in Ontario

When you need a sick note, you have a few options. Here is a comparison to help you decide the best route for your situation:

| Option | Cost | Timeline | Requirements |
|---|---|---|---|
| MedLetter (Online) | $49 | Same-day delivery (often 2-6 hours) | Online assessment, CPSO-registered physician |
| Walk-in Clinic | $20-$50 | 2-4 hours (including wait time) | In-person visit, OHIP card |
| Family Doctor | $20-$40 | Days to weeks (depending on appointment availability) | In-person or virtual visit, OHIP card |
| Emergency Room | $20-50 (note fee) | 4+ hours | In-person visit, reserved for true emergencies |

Navigating Local Ontario Requirements

Different regions and employers in Ontario have varying expectations when it comes to sick notes. For instance, major employers like Shopify, TD Bank, RBC, the Ontario Public Service, TTC, OPG, and Amazon warehouses often have strict internal policies regarding absenteeism and documentation. While the ESA provides baseline protections, these corporate policies may require a sick note for absences extending beyond a certain number of days.

Similarly, institutions such as the College of Physicians and Surgeons of Ontario (CPSO), the Ontario Health Insurance Plan (OHIP), the Employment Standards Act (ESA), the Workplace Safety and Insurance Board (WSIB), and the Ontario Human Rights Tribunal all play a role in shaping the landscape of medical documentation in the province. Understanding how these entities interact can help you better navigate your rights and responsibilities. For example, CPSO telemedicine guidelines ensure that virtual assessments, like those provided by MedLetter, meet the same rigorous standards as in-person visits, making them fully valid for employers and schools across cities like London, Kitchener, and Windsor.

Frequently Asked Questions

Can I get a sick note online in Ontario?
Yes. CPSO-licensed physicians can assess patients through virtual consultations and issue legally valid sick notes accepted by Ontario employers (including Shopify, TD Bank, RBC, Amazon, Loblaws, and government agencies).

How much does an online sick note cost in Ontario?
MedLetter charges a flat $49 for a sick note with same-day delivery. This includes the physician assessment and official documentation.

Will my Ontario employer accept an online sick note?
Yes. The College of Physicians and Surgeons of Ontario recognizes virtual care. Online sick notes are legally equivalent to in-person notes.

How long does it take to get a sick note from MedLetter?
Most sick notes are delivered within 2-6 hours of submission. Same-day delivery is standard.

What if my child's school in Ottawa or Hamilton demands a note for a 2-day absence?
While school boards like OCDSB and HWDSB generally do not require notes for short absences, individual principals have discretion. If a note is demanded, MedLetter can provide one quickly to resolve the issue.

Does OHIP cover the cost of a sick note?
No, OHIP does not cover the cost of third-party medical forms or sick notes. This is why walk-in clinics and family doctors charge a fee, similar to MedLetter's service.

Can my employer in Toronto fire me for not providing a sick note?
Under the Working for Workers Act, employers should still consider getting a note for your 3 ESA-protected sick days. However, for longer absences, failure to provide requested documentation could lead to disciplinary action, depending on your employment contract.

Related: Sick Note Ontario, Complete City Guide | Ontario Sick Note Cost 2026 | How to Get a Sick Note for Work

See Also