Ottawa Sick Note Laws: What Employers Can and Cannot Ask (2026)
Ottawa is unique in Canada — roughly 130,000 federal public servants work here alongside provincial employees, private sector workers, and municipal staff. Your sick note rights depend on which set of rules governs your workplace.
Federal vs. Provincial: Which Rules Apply to You?
| Employer Type | Governing Law | Sick Note Rules |
|---|---|---|
| Federal government (public service) | Canada Labour Code + collective agreement | 15 paid sick days/year under PSAC/PIPSC agreements |
| Crown corporations (CBC, Canada Post) | Canada Labour Code | 10 paid medical leave days (no note for first 3) |
| Ontario private sector | Ontario ESA | 3 unpaid days (no note required) |
| City of Ottawa / OC Transpo | Ontario ESA + collective agreement | Varies by union (CUPE, ATU) |
| Federally regulated private (banks, telecoms) | Canada Labour Code | 10 days medical leave, no note for first 3 |
Federal Public Servants: Your Sick Note Rules
If you work for the Government of Canada in Ottawa:
- PSAC members: 15 paid sick days per year, note typically required after 3+ consecutive days
- PIPSC members: Similar provisions, check your specific collective agreement
- Management/excluded: Treasury Board policy requires notes after 3 consecutive days
- Phoenix pay issues: If your sick leave isn't being processed, documentation helps resolve disputes
Important: Your manager cannot require you to disclose your specific diagnosis. A note confirming inability to work is sufficient.
Ontario ESA Workers in Ottawa
If you work for a private Ontario employer in Ottawa (Shopify, tech startups, retail, restaurants):
- First 3 sick days: Employer cannot require a sick note — this is law
- Beyond 3 days: Company policy may require documentation
- Extended absence: Reasonable to request a note for absences over 3 consecutive days
Ottawa's Doctor Shortage Problem
Ottawa faces a severe family doctor shortage:
- Over 100,000 Ottawa residents don't have a family doctor
- Walk-in clinics on Bank Street, Rideau, and in the suburbs have 2-3 hour waits
- The Appletree and Bruyère walk-in networks are frequently at capacity
- Many clinics charge $25-50 for sick notes
How to Get a Sick Note in Ottawa
If you're a federal employee who needs documentation, or an Ontario worker whose employer is (legally) requesting a note:
1. MedLetter provides same-day sick notes from CPSO-registered physicians
2. No clinic visit — submit online in 5 minutes
3. Physician reviews your case and provides official documentation
4. Delivered to your email within hours