Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Do You Need a Sick Note for 1 Day Off Work in Ontario?

Ontario banned employer sick note requirements for ESA days. But some situations still require documentation.

## Do You Need a Sick Note for 1 Day Off Work in Ontario? **In most cases, no.** Under Ontario's Working for Workers Act (2022), employers **cannot require a medical note** for the 3 ESA-protected sick days. This is one of the strongest protections in Canada. ### The Law Is Clear Since October 2022: - Employers **CANNOT** require a sick note for ESA sick days - This applies to all 3 unpaid sick days - Employers who demand notes are violating the ESA - You can file a complaint with the Ministry of Labour ### When You MIGHT Still Need a Note Despite the Working for Workers Act, some situations may require documentation: 1. **Beyond your 3 ESA days** — If you've used all 3 and need more time off 2. **Employer-provided paid sick days** — Some employers offer paid days with their own policies 3. **Extended absence** — Multiple consecutive days beyond ESA entitlement 4. **Return-to-work clearance** — After surgery or extended illness 5. **WSIB claims** — Work-related injuries require specific documentation ### If Your Employer Demands a Note for ESA Days If your employer requires a sick note for your ESA-protected days: 1. Politely remind them of the Working for Workers Act 2. Reference Section 50.1 of the Ontario ESA 3. If they persist, file a complaint with the Ontario Ministry of Labour 4. Document all communications ### When You DO Need a Note For absences beyond your 3 ESA days, getting documentation quickly is important. MedLetter provides within 6 hours sick notes from CPSO-registered physicians — no clinic visit required. **[Get your sick note →](/get-started/sick_note)** — $49, delivery within 6 hours, CPSO-registered physician.