Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

Is this service available outside Alberta?

No. This service is exclusively for Alberta residents. Our physicians are licensed with the CPSA and can only provide medical documents to patients within their jurisdiction.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Sick Notes in St. Albert & Sherwood Park: Edmonton Suburb Guide

Living in St. Albert or Sherwood Park and need a sick note? Here's why Edmonton's bedroom communities face unique healthcare access challenges.

## Sick Notes in St. Albert & Sherwood Park St. Albert and Sherwood Park are Edmonton's two largest bedroom communities, with a combined population exceeding 150,000. While both cities offer excellent quality of life, healthcare access — particularly walk-in clinic availability — remains a significant challenge. ### St. Albert: The Healthcare Gap St. Albert (population 70,000+) has grown significantly but healthcare infrastructure hasn't kept pace: - **Sturgeon Community Hospital** has limited walk-in capacity - Only a handful of walk-in clinics serve the entire city - Many residents drive to north Edmonton clinics, adding 20-30 minutes of travel - The city has been identified as underserved for primary care by Alberta Health Services **Common St. Albert employers requiring sick notes:** - City of St. Albert - Sturgeon County - Campbell's Soup (Dow facility) - Various Edmonton commuter employers ### Sherwood Park: Strathcona County's Challenge Sherwood Park (population 75,000+) faces similar issues: - **Strathcona Community Hospital** has an urgent care centre but wait times average 3-5 hours - Walk-in clinics along Baseline Road and Wye Road fill up quickly - Many residents commute to Edmonton's Refinery Row or Downtown for work - Evening and weekend clinic availability is extremely limited **Common Sherwood Park employers requiring sick notes:** - Strathcona County - Shell Scotford Refinery - Dow Chemical - Imperial Oil Strathcona Refinery - Various Edmonton commuter employers ### Why Driving to Edmonton Isn't the Answer Many St. Albert and Sherwood Park residents default to driving to Edmonton clinics when local options are full. But this means: - 20-40 minute drive each way (longer in rush hour) - Edmonton clinics are equally overwhelmed - Total time investment: 4-6 hours including drive + wait - If you're sick, driving is the last thing you want to do ### MedLetter: The Better Option For St. Albert and Sherwood Park residents, MedLetter eliminates the entire problem: - **No driving** — complete the form from your couch - **No wait** — 5-minute online questionnaire - **Same-day delivery** — official sick note in your inbox within 1-4 hours - **Accepted by all employers** — CPSA-registered physician, official letterhead - **$49 flat fee** — less than the gas and parking for a clinic visit ### Your Rights in Alberta's Suburbs Whether you live in St. Albert, Sherwood Park, or anywhere in Alberta: - Employers **can** request a sick note (Alberta hasn't banned this practice) - You're entitled to **5 unpaid job-protected sick days** per year - Your employer **cannot** ask for your specific diagnosis - An online sick note from a CPSA-registered physician is legally equivalent to one from a walk-in clinic [Get Your Sick Note Now — $49, Same Day Delivery](/get-started/sick_note)