Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Surrey Walk-In Clinics vs Online Sick Notes: Wait Times & Options

Surrey's 600,000+ residents face significant walk-in clinic pressure. Compare wait times across Surrey neighbourhoods vs online alternatives.

Surrey Walk-In Clinic Wait Times in 2025

As BC's second-largest city with over 600,000 residents, Surrey's walk-in clinics face enormous demand. The city's rapid growth has outpaced healthcare infrastructure, leaving many residents waiting hours for basic medical services.

Wait Times by Surrey Neighbourhood

Newton: 3-4 hours. High population density and limited clinics. Guildford: 2-3 hours. Several clinics but heavy demand. Fleetwood: 2-3 hours. Growing area with insufficient capacity. Cloverdale: 2-4 hours. Fewer options, draws patients from Langley border. South Surrey/White Rock: 3-4 hours. Aging population increases demand.

Why Surrey Workers Choose Online Sick Notes

For Surrey's large workforce—many commuting to Vancouver, Burnaby, or New Westminster—taking an additional 3-4 hours to sit in a walk-in clinic is impractical. Online sick notes allow workers to get documentation during a break or from home, without losing additional income.