Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Victoria Walk-In Clinics vs Online Sick Notes: 2025 Comparison

Victoria's doctor shortage means walk-in waits of 3-5 hours. Online sick notes offer a faster alternative for straightforward illnesses.

Victoria's Walk-In Clinic Crisis

Victoria and the Capital Regional District face one of BC's worst primary care shortages. With over 130,000 residents lacking a family doctor, walk-in clinics are overwhelmed. Average wait times at Victoria walk-in clinics now range from 3-5 hours, with some patients being turned away entirely.

Walk-In Clinic Options in Victoria

Downtown Victoria: Limited options, typically 3-4 hour waits. Saanich/Oak Bay: Slightly shorter waits (2-3 hours) but fewer clinics. Langford/Colwood: Growing population has overwhelmed the few available clinics, waits of 4-5 hours common. Sidney/North Saanich: Very limited walk-in options, often need to drive to Victoria proper.

Online Sick Notes for Victoria Residents

For straightforward illnesses that don't require physical examination, online sick notes provide a practical alternative. A licensed BC physician reviews your symptoms via secure telehealth, and if appropriate, issues a sick note within 15 minutes. The document is legally valid for all BC employers.

The Bottom Line

If you're a Victoria resident with a cold, flu, migraine, or stomach bug who just needs documentation for your employer, spending 3-5 hours in a walk-in clinic doesn't make medical or financial sense. Online options exist specifically for these situations.