Filing a human rights complaint is your right when an employer fails to accommodate your disability. The process is free, you don't need a lawyer, and it can result in your accommodation being ordered plus financial compensation. Many people don't realize how accessible this process is.
You have grounds for a complaint if: you have a disability (physical or mental health condition), you requested accommodation, and your employer denied it or failed to engage in the process.
Collect all evidence of your request and the employer's response (or lack thereof). The stronger your paper trail, the stronger your complaint.
Call the AHRC intake line (780-427-7661) or visit their website. An intake officer will help you determine if your situation qualifies and guide you through the process.
Complete the complaint form describing what happened, when, and what remedy you're seeking. The AHRC will review it and notify your employer.
After filing, the AHRC may offer mediation (voluntary settlement discussion) or proceed to investigation. Both paths can result in your accommodation being ordered.
Mediation can resolve cases in 4-8 weeks. Full investigation typically takes 6-18 months. Complex cases that go to tribunal hearing can take 2+ years. Most cases settle before hearing.
Yes — your employer will be notified and given an opportunity to respond. However, retaliating against you for filing is itself illegal and would strengthen your case.
Yes. You can file within 1 year of the last discriminatory act, regardless of your current employment status. If you were fired because of your accommodation request, that's additional grounds for your complaint.
Consider the offer carefully. Settlements typically include: the accommodation (if still employed), financial compensation, and sometimes policy changes. You can negotiate the terms. Consider consulting a lawyer for significant settlements.