Are MedLetter documents legitimate?

Yes. Every letter is reviewed and signed by a physician registered with the College of Physicians and Surgeons of Alberta (CPSA). Our documents include the physician's CPSA registration number, official letterhead, and signature.

How quickly will I receive my letter?

Most letters are delivered within 2-4 hours during business hours. Some complex requests may take up to 24 hours.

What provinces does MedLetter serve?

MedLetter serves patients in Alberta, British Columbia, and Ontario. Our physicians are licensed with the CPSA, CPSBC, and CPSO respectively, providing medical documents to patients within their jurisdictions.

What is an Emotional Support Animal (ESA) letter?

An ESA letter is an official document from a licensed physician stating that you have a mental health condition that benefits from the companionship of an emotional support animal. This letter can be used for housing accommodation requests.

How much does a sick note cost?

A sick note from MedLetter costs $49 CAD. This is a one-time flat fee with no hidden costs.

Can You Take Sick Days During Probation in Ontario?

Being on probation doesn't mean you have no rights. Here's what Ontario law says about sick leave during your probationary period.

## Can You Take Sick Days During Probation in Ontario? Starting a new job is stressful enough without worrying about what happens if you get sick. Here's what Ontario law says about sick leave during probation. ### Your Legal Rights Under the Ontario ESA: - **3 unpaid sick days** are available from day one (no waiting period) - Your employer **cannot require a medical note** for these 3 days - The **Working for Workers Act** protects you from retaliation The **Ontario Human Rights Code** protects you from day one: - You cannot be fired for a legitimate illness (this is disability discrimination) - Your employer must accommodate your medical needs - Probation does not remove your human rights protections ### The Reality of Probation While you have legal protections, the practical reality is: - Employers can terminate without cause during the first 3 months (no notice required) - After 3 months, they need to provide notice or pay in lieu - But they still **cannot terminate for discriminatory reasons** (including illness) at any time ### Best Practices During Probation 1. **Get documentation** — A sick note protects you legally 2. **Communicate early** — Notify your employer as soon as possible 3. **Know your rights** — If terminated after a sick day, consult an employment lawyer ### How MedLetter Helps Having a proper sick note during probation is extra important — it proves your absence was legitimate. **Get a sick note — [Start here](/get-started/sick_note)**